# Refund Policy
Last updated: July 2026
At Delyqon, customer satisfaction is important to us.
## Before Work Begins
Customers may request a full refund before research has started.
## After Work Begins
Once research has started, refunds are generally not available because our service involves manual research and analysis.
## If We Cannot Deliver
If Delyqon is unable to deliver the purchased service, a full refund will be issued.
## Contact
support@delyqon.com